Connect GoHighLevel

Connect a GoHighLevel location and choose which data categories are enabled.

Updated1 min readintegrations

A team Owner or Admin can connect a GoHighLevel (GHL) location and enable data categories from SunrAI's integration settings.

Connect a GHL location

  1. Open GHL settings

    Go to Settings → Integrations → GHL.

  2. Connect your account

    Select Connect and sign in to GoHighLevel. Choose the Location that belongs with this SunrAI team.

  3. Choose the enabled data categories

    Use the Contacts, Opportunities, Conversations, and Calendars controls to choose what your team wants to enable.

Customer matching

SunrAI checks whether a GHL contact matches an existing customer, using contact details such as email, phone, and address. GHL contacts that do not match an existing SunrAI customer are not added automatically. Create the customer in SunrAI if your team needs a record for that person.

Troubleshooting

"The connection needs attention." — Select Reconnect if it is available and complete the GoHighLevel sign-in again.

"The wrong GHL data appears." — Check that you selected the correct Location and review the enabled data categories in Settings → Integrations → GHL.

"A GHL contact is missing from SunrAI." — Check that the matching contact details are consistent. Contacts that do not match an existing customer are not automatically added.