Use the storm tracker

The Storm tracker includes controls for reviewing events and organizing your team's follow-up work.

Sort, filter, and choose columns

• Select a column heading to sort the table.
• Use the filters above the table to narrow results by region, county, severity, or event type. Select Clear all to remove filters.
• Use the column settings to reorder or hide columns. Customer and Actions remain visible.
• Your sort and column choices are saved for your user.

Export the table

CSV export skips rows exported previously by default. Turn on Re-export all when you need to include them again.

Review inspections and follow-up

• When a new inspection is logged, SunrAI checks for nearby storm events from the previous 60 days. It links the inspection only when there is one clear match; if there are multiple possibilities, review the match manually.
• The storm-event page may show customers with an inspection scheduled in the next seven days who have not had recent contact.
• It may also show customers whose inspection was completed in the past 14 days but who do not yet have a damage assessment.
• Use Convert to D&R project from the customer action menu when a separate detach-and-reset or damage project is needed.

Troubleshooting

"My sort or columns changed." — Saved choices are associated with your user account. Confirm that you are signed in with the same account.

"An inspection was not matched to a storm." — There may not be a nearby event, or there may be more than one possible match. Review the inspection and select the correct storm when manual review is offered.

"I need to export previously exported rows." — Turn on Re-export all before exporting.