Storm intelligence
Review storm events and identify existing customers in affected areas.
Updated1 min readstorm
Storm intelligence helps your team review reported hail, wind, and other storm events alongside your existing customer records.
Where to review storm information
- Storm → Events shows detected events and affected areas.
- Storm → Customers groups affected customers so you can review their storm history.
- Storm → Follow-ups helps your team decide which customers need attention.
Customer records and outreach
Storm tracking identifies existing customers whose addresses fall in affected areas. It does not create customer records or automatically contact customers.
Review the event and customer information, then decide whether to follow up. Use Storm follow-up queue to review contact history and prepare a message.