Storm follow-up queue
The customer-aggregated view: one row per impacted customer with their full storm history.
Updated1 min readstorm
The queue rolls up 83,000+ raw storm hits into one row per customer.
How rows are sorted
By default, by exposure score — a function of storm severity × customer system size × time since last contact. You can re-sort by:
- Newest hit
- System size (largest first)
- Days since last outreach
- Manual priority (override)
Per-customer view
Click any row to see:
- All storms that hit this customer (with date, severity, source)
- Contact history — every prior outreach, attempt, response
- Compose — open the outreach sheet to draft a message
Bulk send
Select multiple customers → Bulk send. SunrAI applies a chosen template, runs compliance checks (DNC, prior contact within window), and sends through the configured channel (email/SMS).