Create your SunrAI account and workspace

Sign up, verify your email when prompted, and create a workspace or join the team that invited you.

Updated2 min readaccount

Create a workspace if you are setting up a new company. If someone invited you to an existing team, start from the invitation link instead.

Create a new workspace

  1. Open sign-up

    Visit www.sunrai.ai/handler/sign-up, or click Get started on the SunrAI home page.

  2. Create your account

    Complete one of the sign-up methods shown on screen. Use an email address you can access.

  3. Verify your email when prompted

    Follow the instructions shown on screen. You must use the verified email address on your account to accept a team invitation.

  4. Create your workspace

    If your account is not part of a team, the dashboard shows Create your workspace. Enter your company or team name, then click Create workspace.

  5. Complete setup

    Owners and admins complete the five setup steps: company and profile, optional integrations, workflow notes, teammate invitations, and a final review. Click Enter workspace after the final step.

Join a team that invited you

  1. Open the invitation link from the email.
  2. Click Sign in to Accept if you are not signed in.
  3. Sign in or create an account with the same verified email address that received the invitation.
  4. Return to the invitation page and click Accept Invitation.

Verify it worked

  • A new Owner sees the workspace setup flow, then lands on Home after clicking Enter workspace.
  • An invited teammate lands in the invited team's dashboard after accepting.
  • The team switcher shows the teams the account can access.

Troubleshooting

"I didn't get the verification email" — Check your inbox and spam folder. Confirm that you entered the right email address. If the sign-up screen offers a resend option, use it.

"It says my email is already in use" — Go to sign in. If you do not remember the password, use Reset your password.

"My invitation says the email does not match" — Sign out, then sign in with the verified email address shown in masked form on the invitation page.