Reset your password

Use a magic link or your saved password to sign back in.

Updated1 min readaccount

SunrAI sign-in uses Stack Auth — you can sign in with a magic link emailed to you, or with a password if you've set one.

What you'll learn

  • How to reset your password
  • What to do if the reset email doesn't arrive

Steps

  1. Go to sign-in

  2. Click 'Forgot password'

    Enter the email you sign in with and submit. SunrAI emails a reset link valid for one hour.

  3. Choose a new password

    Follow the link. The new password must be at least 8 characters with an uppercase letter, lowercase letter, digit, and special character.

  4. Sign in

    You'll be redirected back to your dashboard automatically.

Don't want a password at all?

You can sign in with just a magic-link email every time. On the sign-in page, click Send magic link. The link signs you in for the current session.

Troubleshooting

"I didn't get the reset email" — Check spam. If still missing after 5 minutes, request a fresh link. Some corporate mail filters delay or block emails from noreply@sunrai.ai.

"The link says expired" — Reset links last one hour. Request a fresh one.

"It says my email isn't found" — Either you signed up with a different address, or your account is under a different team. Contact your team Owner to confirm.