Set up your team

Name your team, add a logo, and invite teammates. Most setups take under 5 minutes.

Updated2 min readaccount

A team is the unit of access. Every project, customer, and permit belongs to exactly one team.

What you'll learn

  • How to rename your team and add basic info
  • How to invite teammates and assign roles
  • What each role can do

Steps

  1. Open team settings

    From the sidebar, click Settings → Team. You need to be an Owner or Admin to edit team info.

  2. Fill in basic info

    Add your company name, city/state, and an optional logo. Logos show up on customer-facing pages.

  3. Invite teammates

    Click Invite, paste one or more email addresses (comma- or newline-separated), pick a role, and send. Invites expire in 7 days and can be re-sent.

  4. Confirm the roster

    The Members tab should list everyone you invited as "Invited" until they accept. You can revoke pending invites at any time.

Roles at a glance

RoleCan do
OwnerEverything, including billing and team deletion.
AdminEverything except billing and team deletion.
ManagerEdit projects, customers, permits. View team settings (read-only).
MemberEdit assigned work. Cannot edit settings or invite others.
ViewerRead-only. Useful for partners or contractors who only need to look.

Verify it worked

  • Members tab shows the right people with the right roles
  • Each invited person received an email titled "You've been invited to join <team name>"
  • The first invitee can sign in and reach the dashboard

Troubleshooting

"My teammate accepted but doesn't see anything" — They may have landed in a different team by accident. Have them use the team switcher (top-left of the dashboard) to choose your team.

"Invite email says undeliverable" — Their corporate mail filter likely blocked it. Try a personal address temporarily, or ask their IT to allow noreply@sunrai.ai.