Notification workflow status
Understand why historical managed workflows are not an active SunrAI automation feature.
SunrAI does not currently provide an active managed-notification workflow builder or executor.
What you can configure
Notification preferences control how you receive each supported, code-owned event in the current team. The available channels are in-app, email, and browser push when that channel is configured.
Every visible row has a direct product trigger, an authorized recipient rule, a destination, and independently tracked channel outcomes. Changing a personal preference does not create a team automation.
Historical workflow records
Older SunrAI schema includes workflow, step, version, and scheduled-notification records. Those records are retained as history only:
- No dashboard builder or activation control is available.
- The workflow dispatcher schedules nothing.
- The historical fire and claim-sweeper endpoints are unscheduled compatibility surfaces and return HTTP 410 after authentication.
- Support cannot activate those rows as a managed workflow.
SunrAI keeps the historical schema because an empty table or an old row is not permission to delete customer or audit data. A future workflow product would need a separately reviewed design and would replace a direct producer end to end; it would not run beside one and duplicate delivery.
Troubleshooting
"I changed my preferences but no automation was created." — This is expected. Preferences only apply to supported direct notification events.
"I need a new event or recipient rule." — Contact
support@sunrai.ai with the business event, intended recipients,
destination, and desired channels. The request must be implemented and tested
as a product contract before it can appear as a preference.
"An old workflow record still exists." — Historical records are retained but cannot execute through the retired workflow boundary.