Undo failed or only partly worked

Undo is available for eligible reversible actions during a 24-hour window. It may fail or only partly complete if a record changed after the original action.

Common reasons

• The record changed: SunrAI may stop rather than overwrite a newer change.
• The record was deleted: There may be no current record to update.
• The 24-hour undo window expired: The Undo control is no longer available.
• The action is not reversible: Some activity cannot be undone from SunrAI.

For an action involving multiple records, some changes may be reversed while others remain. Review the result message and the activity history.

What to do

1. Open the affected project or record and check its current state.
2. Review Buddies → Activity for the original action and any undo result.
3. If the current information is still wrong, ask your team Owner or Admin to help correct it. Do not overwrite a newer change until you understand who made it.

The activity history can help your team understand what changed, but it may not restore deleted information.