My dashboard looks empty

Check your selected team, access, and project list.

Updated1 min readplatform

Quick checks

  1. Check the selected team

    Use the team switcher in the top-left corner to confirm that you are viewing the expected team.

  2. Check your access

    Open Settings → Team → Members. Viewers may not have access to every section. Ask your Owner or Admin if you think you need a different role.

  3. Check whether the team has projects

    Open Projects. If the list is empty, ask your Owner or Admin whether projects have been created or whether a SoCap connection is set up.

  4. Refresh the page

    Hard refresh with ⌘+Shift+R on Mac, or Ctrl+Shift+R on Windows.

If the dashboard still looks empty, ask your team Owner or Admin to confirm your team access and whether the expected records are available.